Privacy Policy

---

Privacy Policy

Waller Tree Consultancy is committed to protecting and respecting your privacy. This Privacy Policy explains how your personal information is collected, used, and stored when you use this website or contact us regarding our services.

Who We Are

Waller Tree Consultancy is a trading name of L&G Waller Ltd.  We provide arboricultural consultancy services including tree surveys, tree risk assessments, BS5837 planning reports, aerial tree inspections, and related arboricultural advice.

Information We Collect

We may collect and process the following information:

• Name      
• Email address 
• Telephone number 
• Property or site address 
• Information relating to enquiries or consultancy instructions 
• Photographs, survey data, and site information relevant to commissioned works 
• Website usage information collected through cookies or analytics tools 

How Your Information Is Used

Your information is used to:

• Respond to enquiries 
• Provide quotations and consultancy services 
• Prepare reports and documentation 
• Arrange site visits and inspections 
• Maintain business records 
• Improve website functionality and user experience 
• Comply with legal or regulatory obligations 
• 
  

We only collect information necessary to provide our services professionally and effectively.

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

• Consent      
• Performance of a contract 
• Legitimate business interests 
• Compliance with legal obligations 

Data Sharing

Your information will not be sold or shared with third parties for marketing purposes.

Information may occasionally be shared with:

• Local authorities or planning consultants where required for instructed works 
• Professional advisers or contractors directly connected to a project 
• IT, website, or cloud storage providers supporting business operations 

All reasonable steps are taken to ensure your data remains secure and confidential.

Data Storage and Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

Information is stored securely and retained only for as long as necessary for business, legal, or professional record-keeping purposes.

Cookies

This website may use cookies or analytics tools to improve website performance and user experience. You can control or disable cookies through your browser settings.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data 
• Request correction of inaccurate information 
• Request deletion of your personal information where appropriate 
• Object to or restrict certain processing activities 
• Withdraw consent where processing is based on consent 
• 
  

Requests relating to personal data can be made using the contact details below.

Contact

For any privacy-related enquiries, please contact:

Waller Tree Consultancyga
Email: garyjwaller@gmail.com
Telephone: 07923 940398

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. The latest version will always be available on this website.